MediateWay ADR Centre is an independent Electronic-Alternate Dispute Resolution (E-ADR) institution that provides online platforms and services for arbitration, mediation, and other ADR processes. We facilitate efficient and cost-effective dispute resolution through technology.

We handle a wide range of disputes, including: o Commercial disputes o Financial disputes o Contractual disputes o Consumer disputes o And other civil disputes.

• Convenience: Resolve disputes from anywhere with an internet connection. • Efficiency: Streamlined online processes save time and resources. • Cost-effectiveness: ADR is generally less expensive than traditional litigation. • Flexibility: Tailored processes to suit the specific needs of each case. • Confidentiality: Proceedings are conducted with strict confidentiality.

You can initiate a process by: o Registering an account on our online platform. o Submitting a dispute notification form with relevant details and documents. o Following the platform's guided steps for your chosen ADR process.

The online arbitration process typically involves: o Appointment of an arbitrator. o Submission of claims and defenses. o Online hearings via video conferencing. o Presentation of evidence electronically. o Issuance of an arbitral award.

The online mediation process typically involves: o Appointment of a mediator. o Joint and private online sessions. o Facilitated negotiation and communication. o Drafting and execution of a settlement agreement.

We maintain a panel of qualified and experienced neutrals. o Selection is based on their expertise, impartiality, and availability. o Parties may have the opportunity to agree on a neutral or utilize our selection process.

Fees vary depending on the type of ADR process and the complexity of the case. o A fee schedule is available on our website. o We strive to maintain transparent and reasonable pricing.

We employ robust security measures to protect data and ensure confidentiality. o Our platform uses encryption and secure servers. o We adhere to industry best practices for data privacy.

Arbitral awards can be enforced through courts. o Settlement agreements are legally binding contracts. o We offer guidance and support in enforcement procedures.

You will need: o A computer or mobile device with internet access. o A web browser (Chrome, Firefox, Safari, etc.). o A video conferencing application (e.g., Zoom).

You can contact us via: o Email: [Email Address] o Phone: [Phone Number] o Live chat on our website. o Our online support portal.

The arbitration rules are available on the official website of the MediateWay ADR Centre.

The Seat of Arbitration is Jaipur, unless otherwise agreed by the parties.

The language of Arbitration is English, unless otherwise agreed by the parties.